Best Buy / MSN Class Action Lawsuit

LAWSUIT AGAINST MICROSOFT AND BEST BUY UNDERWAY

On October 14, 2004, Girard Gibbs filed a class action lawsuit in the Superior Court of the State of Washington on behalf of all Best Buy customers who were signed up for trial subscriptions to Microsoft's MSN internet service, never logged onto or used MSN, but were charged regular monthly fees by Microsoft after the trial period ended. 

On April 10, 2006, the Court certified a nationwide class of consumers who paid Microsoft in connection with MSN internet account established in their names at Best Buy stores but who did not log onto the accounts.  The Court found that this lawsuit implicates unfair conduct “that encompassed Defendants’ decision to structure their MSN trial promotion in such a way as to require individuals who never logged on to or otherwise used the service to call to terminate the trial subscriptions or be charged by Microsoft.”

We are currently gathering evidence from consumers and from Best Buy and Microsoft in preparation for trial.  If you’ve had an MSN internet account set up at Best Buy, have paid money to Microsoft in connection with that account, but have never used or logged onto MSN, we would like to hear from you. Please call 1-866-981-4800, or fill in the form below to send us an email. For additional information on the status of this lawsuit, please visit www.msnclassaction.com