Billed for something you didn't order?
In legal terms, the phrase "unordered merchandise" refers to a situation where you are billed for something you didn't order. For instance, you receive shirt that you never ordered and then a bill and notices demanding payment. Or you responded to an ad for a "free" trial of a cosmetic product, but when you receive that product it comes with a bill.
Federal laws prohibit sending unordered merchandise to consumers and then demanding payment or assessing unauthorized charges.
Unordered Merchandise Class Action Lawsuits
At Girard Gibbs, we represent victims of unordered merchandise to stop this practice and reverse unauthorized charges.
HCI/Silkies Unordered Merchandise Class Action Suit
Girard Gibbs filed a lawsuit against HCI Direct, Inc. alleging that HCI advertised a free pair of Silkies brand hosiery but failed to adequately disclose that people who signed up would be billed for additional hosiery. Girard Gibbs negotiated a settlement to stop this practice and with a cash fund of up to $9 million for consumer reimbursements in cash.
Girls Gone Wild Class Action Lawsuit
Girard Gibbs filed a lawsuit against Mantra Film & MRA Holdings alleging that when customers placed an order they were unknowingly signed up for a monthly video club membership and charged for unordered videos, plus shipping and handling fees, without their consent. The settlement provided affected customers cash reimbursements and more.
Report Unordered Merchandise Fraud to our Consumer Attorneys
Speak with our consumer lawyers by calling toll-free (866) 981-4800 or filling out the form to the right.
Why Girard Gibbs?
Girard Gibbs is a national litigation firm representing consumers, investors, employees, and small businesses in cases involving consumer protection, personal injury, securities, antitrust, and employment laws. The firm’s senior partners, Daniel Girard and Eric Gibbs, have been selected for inclusion in The Best Lawyers in America® 2012 and Northern California Super Lawyers, and have earned AV-Preeminent ratings from Martindale-Hubbell, recognizing them in the highest class of attorneys for professional ethics and legal skills.