Girard Gibbs has filed a consumer class action lawsuit seeking relief for individuals who purchased a MacBook in or after 2015 or a MacBook Pro in or after 2016. The lawsuit alleges that the keyboards on MacBook laptops equipped with Apple’s butterfly keyboard mechanism have a propensity to fail. Individuals potentially affected include:
- All persons within the United States who purchased, other than for resale, a model year 2015 or later Apple MacBook, or a model year 2016 or later MacBook Pro laptop, equipped with a “butterfly” keyboard.
You can read a copy of the lawsuit here.
The Butterfly Keyboard
In 2015, Apple unveiled a new “butterfly” keyboard on its MacBook laptops. The butterfly keyboard mechanism enabled Apple to make their laptops thinner. Apple promotes the butterfly keyboards as more responsive than traditional laptop keyboards.
The Keyboard Defect
Thousands of consumers have reported that Apple’s new keyboard has resulted in sticky and unresponsive keys, which interfere with a user’s ability to type. Our lawsuit alleges that Apple’s butterfly keyboard is produced and assembled in such a way that when minimal amounts of dust or debris accumulate under or around a key, keystrokes fail to register. Attempts to fix affected keys require replacing the whole keyboard, which costs between $400 and $700.
Because typing is the primary purpose of laptops, over time, consumers have become more and more frustrated with the keyboard defect. In early May 2018, Apple customers started a change.org petition requesting that Apple institute a recall of its defective laptops, noting “Apple’s relative silence on this issue.” Within two weeks, the Change.org petition received over 20,000 signatures.
Our Experience and Past Success
Girard Gibbs LLP represents consumers, employees, small businesses, and health and welfare funds in class action lawsuits against pharmaceutical companies, electronics manufacturers, airlines, utilities providers, and others.
Our attorneys have successfully represented consumers in a variety of defective product cases against some of the largest tech companies in the world, including, Apple, Google, Yahoo, LG, and Motorola.
Girard Gibbs LLP has earned Tier-1 rankings for Mass Tort and Class Action Litigation and has been named in the U.S. News – Best Lawyers “Best Law Firms” list for four consecutive years since 2013. Read about some of our results.
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